By SailInTurkey Admin On April 12th, 2013 in News & Events
We clearly remember that when we started sailinturkey.com, our own Yacht Charter Company we did not want to emulate our previous employers the larger yacht charter companies. We felt they had lost their way with what customers wanted and expected from their chosen yacht and valuable holiday time.
Our philosophy then (and still is now) is to ensure our clients enjoy a holiday experience second to none.
We knew our boats would be good (they are, after all, privately owned and cared for personally by us) so we decided to focus on the softer things:
- Arrivals – we wanted you to be met – REGARDLESS of time (day or night) by a person who can really look after you:
- We wanted to ensure that your beds are all made (ever tried to make a bed at 02.00 in the morning after traveling for 8 hrs)
- We wanted to get you on your yacht as early as possible AND we really did not want to “kick you off” earlier than we absolutely have to.
- We wanted to personalise your briefings – to you at the time YOU wanted.
- We wanted to offer any day starts and duration, we did not want to be offering only the possibility of Saturday – Saturday as so many of our competitors still do.
Finally we wanted the whole thing to be “easy” you are on holiday after all:
- So we decided to supply a Turkish mobile phone for your local calls to restaurants, marinas etc.
- We send out weather forecasts (if you want them)
- Finally we decided to provide the Bay Express, an independent guide to our cruising area and a great tool for the best places to visit.
On reflection we can truthfully say we believe that we have lived up to that philosophy and it has worked, we are now doing 3 times more charters than our first year and we have carefully added to our fleet ensuring that we have a manageable and diverse range of yachts
Mark Foster & I formed Sail in Turkey in 2007 when we both realised that we could offer the ultimate sailing experience in the Country that we love, Turkey. We are dedicated to delivering a friendly & personal service to our sailing holiday customers.